Job Description
Motus Autoworx, a dynamic leader in the vehicle repair industry is looking, is inviting applications from honest, trustworthy, and highly responsible candidates with relevant experience to apply for the position of Receptionist/Switchboard operator at our Jet Park branch.
Position Overview
The purpose of the position is to deliver upon admin responsibilities in a timely manner, and manage the switchboard and reception area of the branch, providing a professional and friendly interaction to callers and visitors alike
Specific Role Responsibilities
Professionally meet visitors and ensure that they are taken care of.
Effectively and professionally handling incoming calls, including the accurate taking of messages and speedy relay thereof to relevant people.
Ensure that the reception area is kept clean and tidy at all times.
Managing the diary for reserving the boardrooms, and timeously ensuring that they are set up as reserved.
Assist with various administrative duties in order to maximize available capacity.
Provide callers with accurate information, taking care to always be knowledgeable and updated on current products, processes, policies.
Open up DR’s
Book in vehicles on TMS
Manage vehicles on site and fleet checks
Qualifications and Experience
Minimum Experience
1 year of relevant reception and administration experience.
1 year of relevant experience with TMS
1 year of relevant experience in a Panelshop
Minimum Qualification
Senior Certificate (Grade 12)
Minimum Requirements
Computer literate – MS Office (Word, Excel, Outlook)
An excellent command of the English language is essential, both verbal and written
TMS proficient
Skills and Personal Attributes
Communication skills in English (read, write & speak).
Telephone communication skills (telephone etiquette and listening skills).
Customer service oriented
Administrative skills
Able to remain calm, composed and work well under pressure.
Discretion
Able to solve practical problems.
Teamwork
Conflict handling
Fast-paced, deadline-oriented
Committed
Professional
Resilient
Friendly and approachable.
Patient and passionate about serving people.
Positive, enthusiastic, motivated
Punctual
Respectful and courteous
Neat and presentable
Honesty and integrity in all business dealings is critical
